Returns & Exchanges Policy
At Dimple Color, your satisfaction is our priority, which is why we offer a 30-day return window for all unopened and unused beauty products. To maintain hygiene standards, we can only accept items in their original, sealed packaging.
Initiate Your Request
Log into your account or visit our Support Portal to submit a return request with your order number and reason for return.
Pack Your Items
Securely place the unopened products in their original shipping box or a similar protective mailer to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our team and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing